Worth knowing – the small print

Reservations: your room reservation will only be considered to be binding when both parties have received written confirmation. To confirm your booking, we request that you make a deposit payment of €150 per room.
Please transfer this sum to our account with the
Südtiroler Volksbank
BIC: BPAAIT2B016
IBAN: IT45 C058 5658 3110 1657 1159 727
BBAN: C 05856 58311 016571159727

Payment: in accordance with Italian legislative decree no. 201 dated 06.12.2011 as amended by decree no. 214 dated 22.12.2011, cash payments in excess of €999.00 are prohibited. You may settle your hotel bill by credit card (Visa, Mastercard) or bank card or by bank transfer prior to your arrival.

Important note: your room will be available from 3 pm on your day or arrival, and we request that you vacate it by 10 am on your day of departure.

Cancellations: if you cancel more than 40 days before the start of your holiday there will be no charge; up to 20 days before the start of your holiday we will invoice you for the equivalent of 3 days’ charge for your agreed reservation. In the event of a short-notice cancellation, early departure or late arrival, we will charge 80% of the agreed price for the unused reservation.

Dogs are welcome by advance agreement. However, please understand that they may not enter the dining room, bar or sunbathing area. There is a charge of €5 per day excl. food for your pet.

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